Introduction
Siteflo is a health and safety incident management system designed for property management organizations. It enables staff to report, track, and resolve incidents across multiple properties.
Key Features
Section titled “Key Features”- Incident Reporting — Create detailed incident reports with location, people involved, injuries, damages, and supporting attachments.
- Role-Based Access — Different user roles have different levels of access and capabilities, from site staff to system administrators.
- Multi-Property Support — Manage incidents across multiple properties with property-level access controls.
- Critical Incident Tracking — Flag and escalate critical incidents for immediate attention.
- Audit Trail — Full history of changes and comments on every incident.
Who Uses Siteflo?
Section titled “Who Uses Siteflo?”Siteflo serves several types of users within an organization:
| Role | Typical Use |
|---|---|
| Site Staff | Report incidents that occur at their assigned property |
| Site Manager | Review and manage incidents at their property, access dashboards |
| Regional Supervisor | Oversee incidents across multiple properties in a region |
| Director | Executive-level visibility into all incidents across the organization |
| CIRT Member | Respond to critical incidents across all properties |
| System Administrator | Manage users, roles, and system configuration |
| External Partner | Third-party organizations (e.g., counseling services) with access to assigned properties |
See User Roles for detailed information about permissions for each role.
Next Steps
Section titled “Next Steps”- Learn about incident management
- Understand how to create an incident